During the current medical emergency, appointments will primarily be via telehealth in order to avoid risk of spread of coronavirus. We can see both established and new patients via telehealth. Medicare and many other payers have revised their rules during the current emergency to cover telehealth in place of a regular office call.
We have so far set up two systems so far, and will consider additional systems if needed. Either of these can be used on any computer with camera, tablet, or smartphone.
Skype is a telecommunications program which can be downloaded for free. If using a smartphone or tablet, check out the Google Play store for Android or the Apple App Store. It can be downloaded for computers here.
You will need to set up an account if you have not used Skype before. Skype will also work with a Microsoft account, which you might have if you use Windows 10, Microsoft Office products, or X-Box. The office staff can assist you with setting up the account and testing Skype.
Doxy.me should work on any smartphone, tablet, or computer with a web browser and camera. We will send an email prior to the appointment with a link to click on. (If you do not have email, free email accounts can be obtained from many sources, including Gmail, Yahoo, and AOL.) Clicking on the link should open the site in your web browser.
Alternatively, you can get to the virtual waiting room for Doxy.me by clicking here.
Some users have said that this works best on Google Chrome if using an Android Phone, so you might try installing this if you use a different browser.
Updated information on telehealth, including information on fixing problems, has been posted here.